How do BPO and customer support relate? The presence of a customer support service is a sign of a serious company that cares about its customers and...

The simplest definition of a digital strategy is a plan that outlines how your business will use the internet and digital technologies to achieve its goals...

Adding videos to your website landing pages could help boost your conversion rate by 86%. In fact, nearly 70% of consumers prefer video over text when learning...

Do you want to know how to improve your chances of impressing a hiring manager? If so, you need to learn how to go about polishing and to proofread your resume...

Believe it or not, 600,000 new small businesses are started each year in the United States. This statistic is good news for the economy, but it also means...