Should I Get a Business Phone Number

If you’re running a business, you might be wondering if it’s beneficial to get a new phone number. No matter how small your business is, there are many benefits to getting a new business phone number and researching a phone number resource. Below are some of the many reasons why you should get a business phone number.


Having a dedicated line with your own professional business phone number conveys trustworthiness and credibility to clients, customers, vendors, and prospects. It allows them to reach out to you more easily and shows that you take your business seriously. In addition, not having to answer calls on your personal cell phone will help you maintain a professional boundary between your business life and private life.

Convert Leads

Research has shown that a catchy phone number can, in fact, serve as a memorable way to convert leads and drive more sales. Having a memorable phone number makes it easier for potential customers to find you and reach out, as well as remember your contact information in the long run. A vanity number is also an effective way to stand out from the competition and differentiate your business.


Having a separate number for your business can make it easier to make and receive calls, especially if you’re expecting regular incoming inquiries from potential customers or vendors. It eliminates the need to give out multiple numbers and can help you to manage your calls more efficiently. With a business phone number, you can also set up automated features such as voicemail and call forwarding, as well as organize missed calls and unanswered messages.

Potential Leads

Around 76% of people visit a business’ online presence before actually making contact. Having an easy-to-remember phone number on your website or business cards can increase the likelihood of potential customers and leads reaching out to you. You can also use a toll-free number to give customers the impression that your business is larger and more established than it otherwise may be.

Improve Customer Service

A person investigates

Using a dedicated business phone number can help you to improve your customer service and provide better support to clients. Having an organized call system in place will make it easier for customers to contact you with questions or concerns, and ensure that calls are answered promptly. This can also be beneficial if you need to track incoming and outgoing calls for quality assurance or data collection purposes.

The Bottom Line

Overall, having a business phone number offers many benefits for any size of business, from small startups to large companies. Not only does it help build credibility and trust with current and prospective clients, but it also provides convenience in terms of managing communications and potentially increases the chances of converting leads into sales. So if you’re running a business, getting your own separate line is certainly worth considering!