Missing someone who’s currently in prison? You’re not alone. Thanks to modern tech, staying connected is easier than ever. One popular way is through JPay video visits. If you’re wondering, “Can I do a JPay video visit on my Android phone?” The answer is simple: Yes, you can!
Let’s walk through how it works. Don’t worry, we’ll keep it fun and easy!
What is JPay?
JPay is a service that helps families stay in touch with loved ones in jail or prison. They offer:
- Send money
- Video visitation
- Music and games (for inmates)
And yes, video visits are one of their coolest features. It’s like a Skype or Zoom call—just more private and secure.
Using JPay on Android
If you have an Android phone, you’re in luck. JPay has a free app just for that.
To get started:
- Go to Google Play Store.
- Search for “JPay”.
- Download the app (it’s free!).
- Sign in or create an account.
Once you’re signed in, you can schedule a video visit and even send money or emails if you like.

Setting Up Your First Video Visit
Now for the exciting part—your first video visit!
Here’s how to do it on your Android:
- Open the app and log in.
- Tap the “Video Visit” option in the menu.
- Choose the person you want to visit.
- Pick a date and time from the available slots.
- Pay the fee (Yes, there’s usually a small charge).
On the day of the visit:
- Make sure your phone is connected to a strong Wi-Fi signal.
- Close other apps to avoid interruptions.
- Tap the reminder or open the app to start the call.
Easy, right?
Why Use Video Visits?
Video visits make a big difference. Here’s why:
- Save travel time and money.
- Stay close to your loved ones, no matter the distance.
- Kids and family members can join in too.
- It helps boost morale for inmates.

Tips for a Great Visit
Want to make the most of your video visit? Try these tips:
- Find a quiet spot with good lighting.
- Use headphones to hear better.
- Hold your phone steady or use a stand.
- Smile and talk like you’re face-to-face.
Remember, this time means a lot to your loved one. Even a quick five-minute call can light up their whole week!
What If Something Goes Wrong?
Sometimes tech acts up. If you have issues like:
- The video won’t load.
- Weak sound or lagging picture.
- The app keeps crashing.
Try these quick fixes:
- Close and reopen the JPay app.
- Restart your phone.
- Check your internet connection.
- Make sure you have the latest version of the app.
Still stuck? Go to the JPay website and contact their customer support.
Final Thoughts
So yes, you totally can do JPay video visits on your Android phone. It’s simple, fast, and meaningful.
Just grab the app, book a time, and hit that video button to bring some smiles back into your life—and theirs.

Stay connected. Stay strong. And keep those calls coming!